Senior Product Designer
Inflection (Redwood City, CA)
July 2012 – October 2012
Core responsibilities:
- Collaborate with Peter Merholz, VP of User Experience, and the Product Manager to craft a strategy, vision, and plan for the PeopleSmart product.
- Coordinate with cross-functional team leads to ensure product marketing needs are met.
- Lead the product design team in executing on product & marketing experiences in an agile environment.
- Provide professional development, mentorship & guidance to product design team.
Accountable for:
- User happiness metrics: engagement, delight, satisfaction.
- Timely execution of quality product design.
- Design team happiness/fulfillment.
UX Designer
AKQA (San Francisco, CA)
May 2011 – June 2012
Advocate for the users of clients by:
- Utilizing competitive analysis, personas, and analytics to interpret user needs.
- Working closely with the client, strategists, developers, visual & UX designers to ensure high quality usable experiences.
- Conveying Interaction design concepts through user journeys, flow diagrams, and wireframe storyboards to clients.
Lead for AudiUSA.com as of October 2011. Contributions directly contributed to a 22 point rank increase in Wave 1 of J.D. Power 2012 Manufacturer Website Study.
UX Designer
Adobe Systems, Inc. (Orem, Utah)
December 2005 – April 2011
Advocate for the users of Adobe’s Online Marketing Suite by:
- Utilizing contextual inquiry and user interviews to develop user personas.
- Interacting with users through social media avenues to interpret their needs.
- Working closely with product managers, engineers, and fellow designers to ensure high quality usable experiences.
- Conveying design concepts through wireframe storyboards and prototypes.
- Iterating rapidly through fast usability tests.
- Developing team processes & strategies, directly contributing to team growth from1 employee to 9.
- Assisting direct manager with the development and execution of 3 year strategic direction by guiding team members to create plans around their respective assignments.
- Directing the visual design through close collaboration with fellow designers.
- Mentoring junior team members to foster increased team-wide awareness of good UX practices and user needs.
