UX Designer
AKQA (San Francisco, CA)
May 2011 – Present
Advocate for the users of our clients by:
- Utilizing competitive analysis, personas, and analytics to interpret user needs.
- Working closely with the client, strategists, developers and fellow visual & UX designers to ensure high quality usable experiences.
- Conveying Interaction design concepts through user journeys, flow diagrams, and wireframe storyboards to clients.
Lead UX Designer for AudiUSA.com as of October 2011. Contributions have directly contributed to a 22 point rank increase in Wave 1 of J.D. Power 2012 Manufacturer Website Study.
UX Designer
Adobe Systems, Inc. (Orem, Utah)
December 2005 – April 2011
Advocate for the users of Adobe’s Online Marketing Suite by:
- Utilizing contextual inquiry and user interviews to develop user personas.
- Interacting with users through social media avenues to interpret their needs.
- Working closely with product managers, engineers, and fellow designers to ensure high quality usable experiences.
- Conveying design concepts through wireframe storyboards and prototypes.
- Iterating rapidly through fast usability tests.
- Collaborating with multiple remote teams.
- Developing team processes & strategies, directly contributing to team growth from 1 employee to 9.
- Assisting direct manager with the development and execution of 3 year strategic direction by guiding team members to create a plan around their respective assignments.
- Directing the visual design through close collaboration with fellow designers.
- Coordinating visual and interaction design projects with contracted vendors.
- Mentoring junior team members to foster increased team-wide awareness of good UX practices and user needs.
Interface Designer
Conquent (Portland, Oregon)
March 2004 – December 2005
Advocate for the users of client websites by:
- Working closely with clients to understand the business and user goals.
- Utilizing standard usability practices to design user centric interfaces which met the needs outlined by clients.
- Working closely with developers to ensure high quality experiences.
